Privacy Policy
The terms and conditions detailed below apply to all the bookings.
Agonda Serenity Resort recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.agondaserenityresort.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Privacy
INFORMATION WE COLLECT
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.
We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner AsiaPay India Pvt Ltd.
We collect information you post in a public space on our website or on a third-party social media site belonging to agondaserenityresort.com
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you when you reserve / confirm a room at our cottage. We also collect information if you post a comment on our websites or ask us a question through phone or email.
USE OF PERSONAL INFORMATION
We might use the information you provide to contact you for confirmation of a room reservation on our website.
We might use your information to confirm your reservation of a room / cottage at our property.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We may use your information to make our website and property better. We may combine information we get from you with information about you we get from third parties.
We may use information to protect our company, our customers, or our websites.
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers, or third-party offers or products we think you might find interesting.
We might send you emails or SMS about your resort reservation / cancellation / refund.
We use information as otherwise permitted by law.
SHARING OF INFORMATION WITH THIRD-PARTIES
We share information with vendors who help us manage our online booking / reservation process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
For example, if part of our business is sold we may give our customer list as part of that transaction.
We will tell you before we do this.
OUR POLICY REGARDING PROTECTION OF OUR GUESTS’ PERSONAL INFORMATION
- Protect your personal information collected against unauthorized access, disclosure, alteration or destruction.
- Keep your personal up-to-date, consistent with applicable law.
- When you transact online, we seek to protect your personal information that you provide. However, do note that no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.
- Ensure that our affiliates and service providers take reasonable measures to maintain the confidentiality of personal information about you.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this policy document, unless a longer retention period is required or permitted/mandated by applicable law.
Should you want to opt out-
For your own privacy we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email. We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
Email Opt-Out
To stop receiving our promotional emails, please email info@thebayagonda.com with the subject line as ‘UNSUBSCRIBE’. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transaction messages through email and SMS about your purchases.
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
If you have any questions about this Policy or other privacy concerns, you can also email us at agondaserenityresort@gmail.com.
If you have any questions about this Policy or other privacy concerns, you can also email us at agondaserenityresort@gmail.com.
This Privacy Policy was last updated on 23.02.2017. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.